BCG has extensive experience working with hospital networks and individual healthcare facilities to manage both internal and external crises, as well as planned events and daily operations. BCG’s largest healthcare customer is the Toronto Central Local Health Integration Network (LHIN). The system was originally implemented in preparation for the 2015 Pan American & Parapan American Games (PPAG) in Toronto and has expanded to provide a region-wide common operating picture and situational awareness for daily hospital and healthcare operations. The system is being used across the 14 LHINs in the Province of Ontario, each of which consists of multiple health organizations and facilities. The system brings together emergency management and health service providers across a wide geographic area and fosters real-time information during daily operations and emergency events.
The Healthcare Pack is specifically designed to give hospitals the tools they need to gain overall situational awareness and manage emergency responses.
DLAN Healthcare Pack Features
Mobile Responder App
Empowers field staff with information and mobile data submission tools
Provides customizable checklists, forms, and job aids based on job position
Includes Hospital Incident Command System forms and Job Action Sheets that can be electronically filled out, stored, and shared
Monitors bed availability for strategic decisions and situational awareness utilizing industry standards (EDXL-HAVE)
Tracks contact information for special needs clients to match them with properly equipped facilities during an evacuation
Patient Tracking Toolset
Patient Tracking Form, Report, & Board