Built for Campus Operations and Critical Incidents

Higher education teams need a system that supports everyday workflows and scales quickly when incidents escalate — keeping people aligned on tasks, communications, and status.

Plan Communicate Act Recover

Common Campus Challenges

Campus operations require coordination across safety, facilities, student services, and external partners — often under tight timelines.

  • Plans that live in documents instead of executable workflows
  • Difficulty tracking ownership and status during response
  • Special events that demand repeatable playbooks
  • Multi-agency coordination needs with privacy and access controls
  • Daily operations that still need structure and visibility

How IMS Helps

Turn emergency plans into step-by-step workflows, keep tasks moving, and maintain a shared operational picture.

  • Q&A ticketing guides users through assigned tasks
  • Scenario-based notifications help activate response quickly
  • Role-based checklists reinforce responsibilities
  • Reporting with color-coded statuses and priorities
  • Web-based, mobile-friendly access for distributed teams

How IMS Supports Higher Education

A cohesive toolkit for preparedness, response coordination, daily operations, and campus event management.

Operationalize Emergency Plans

Turn documents into action.

Store plans digitally and convert them into actionable workflows. The Q&A-based ticketing tool guides users step-by-step through assigned tasks and helps leaders quickly see progress.

Key Features

  • Q&A-based ticketing for step-by-step execution
  • Role-based checklists that reinforce responsibilities
  • Scenario-based notification templates
  • Custom reporting with color-coded statuses and priorities

 

Coordinate Emergency Responses

Multi-agency collaboration with privacy controls.

Designed for multi-agency coordination and response activities, IMS enables multiple parties to collaborate on a common platform while keeping sensitive information private.

Key Features

  • Web-based, mobile-friendly collaboration across locations
  • Multi-tier customizable security settings
  • NIEM and NIST guideline alignment for meaningful information exchange
  • Interoperability support across GIS formats, protocols, import/export, and device/browser support
  • LDAP, Active Directory Federated Services (ADFS), and Shibboleth compatibility

 

Improve Daily Operations and Event Management

Prepared for the planned — ready for the unexpected.

Integrate IMS into daily operations to keep teams prepared for planned and unplanned events, while using the same platform to manage special and routine events.

Examples

  • Daily operations: general patrol, routine alerting, community briefings
  • Operations support: facility management, hazmat management, vaccination clinics
  • Events: sports, speakers, protests
Example: Penn State uses the software for all home football games (see Penn State Case Study).

 

Shared Situational Awareness & Reporting

One picture, fewer surprises.

Track progress, document key steps taken, share situational awareness information with stakeholders, maintain a common operating picture within your organization, and report on key metrics.

Supports

  • Progress tracking across tasks and workflows
  • Documentation of key steps and decisions
  • Stakeholder visibility and operational reporting

 

Explore DLAN Capabilities →

Start Using Incident Management Software on Your Campus Today

Learn more about how you can implement IMS in your higher education organization — or try it for yourself by requesting a demo.

Request a Demo Explore DLAN Capabilities