Mobile Responder

The ability to submit essential information from field staff back to the EOC or command center is an important part of emergency response and recovery efforts. Often field staff at the incident scene have limited capacity to communicate information back to a central location for strategic decision making. The DLAN Mobile Responder App for iOS, Android, and Windows allows communications directly from field staff to a DLAN system with simple input from the incident site. The App is ideal for damage assessment, debris management, spot reports from field staff, and much more.

The DLAN Mobile Responder App allows field staff to work offline with any mobile form on their system as well as submit data and images back to DLAN. The App stores all report data locally on the device and automatically sends it to DLAN whenever a Wi-Fi or Cellular Internet connection becomes available. This “store and forward” capability ensures data integrity and usability under the most adverse conditions. Filling out a mobile form using the App is a quick process completed by filling out standard fields, attaching photos or videos, and clicking the Submit button.

Once a form is received by DLAN, it can be reviewed and posted to a Ticket or submitted to the Assessments module. Alternatively, mobile forms received by DLAN can be posted to a Ticket automatically based on business rules. This gives users the power to then run reports on damages, map locations, and assessment information and share it with interested parties within or outside of the EOC with no need for double data entry or phone calls.

The Mobile Responder App is included in our DLAN Advanced and Premium editions, as well as in all of our industry packs; it can be added to any DLAN System as an option. The App can be downloaded for free from the Apple App Store and Google Play store; authorized DLAN credentials are necessary to use the App.

Mobile Responder iphone
Damage Assessment Form

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