DLAN’s GIS Premium module now provides fully integrated world-wide live traffic monitoring for improved situational awareness. Other feeds that can be incorporated into GIS Premium include Aeris Weather, AVL Trackers, Mesonet Services, and many premium ESRI ArcGIS Server or ArcGIS Online services. These services are included free of charge for all DLAN GIS Premium customers.

During normal operations, when a user has to sign in to multiple accounts, it is a minor nuisance; during an activation, it ticks precious seconds off the clock. This problem is worsened by constant staff movement within an EOC brought on by shift changes, new staff coming in from external partners, and staff roles changing within the incident. Maintaining current accounts, creating new ones, and de-activating accounts on multiple applications can be a challenging task for any information technology personnel, but during the high-stress, high-stakes situation created by an emergency, it can be particularly daunting. DLAN 10.8 makes it much easier to stay on top of these personnel changes with our new user account Federation Services.

Expanding on work we released for Situation Reports and Phonebook earlier this year, DLAN 10.8 brings enhancements to Weather Monitoring, new Assessment Module features, and a brand new Preparedness Planning toolkit for our Ticket Manager Premium Module. The combination of these features makes it easy for operations staff to optimize their time spent planning for various incidents.

The Asset Management system in DLAN 10.5 includes new reporting tools, new mapping tools, and new Status Board Asset Module Subscriptions. Phonebook has been enhanced to allow for any Phonebook module customer to utilize the new Assessment Module tools to track assessments at their facilities; Ticket Manager's user interface has been cleaned up, making it quicker to work with attachments, forms, contacts, and dates; and automated notifications from Communication Center can now utilize text message based notifications in addition to the email based notification that were previously available.   These enhancements, along with a number of security and performance improvements, make DLAN 10.5 the best tool on the market for managing logistics during your emergency.

In this installment of the How-To Series, we guide users through the process of enabling, configuring, and using Ticket Synchronization features.