Penn State University Emergency Operations Center (EOC) recently expanded its use of DLAN to include all home football games and other large on campus events. DLAN keeps all stakeholders informed and includes all the tools necessary to move from event monitoring to emergency activation.
Colgate University used their full scale inter-agency emergency management exercise as an opportunity to test some of the newest DLAN Features. Specifically, they utilized the Mobile Responder App and GIS Premium to improve field coordination and situational awareness.
Interoperability is the key to large scale multi-jurisdictional responses. This paper will review some of the challenges BCG customers have faced with both external and internal interoperability challenges and how DLAN was able to meet these challenges. Specifically the paper will go over system to system, mapping, mass communication, and authentication or security challenges.
After a decade of using our competitors software, Ventura County Office of Emergency Services (OES) is the latest organization to switch to DisasterLAN (DLAN) for their emergency management needs.
BCG and FutureShield recently worked with Bruce Power to improve their Control Room Operations using DLAN.
"Having the support of BCG and their partner FutureShield through the provision of the DLAN System for the Invictus Games was instrumental in the successful operations of the Invictus Games Main Operations Centre. The DLAN system was easy to use and allowed us to track activities and issues across the Games theatre and to communicate with our workforce out at venues, all key in operating a successful Games." - Dena Coward, Chief Operating Officer.
DLAN’s GIS Premium module now provides fully integrated world-wide live traffic monitoring for improved situational awareness. Other feeds that can be incorporated into GIS Premium include Aeris Weather, AVL Trackers, Mesonet Services, and many premium ESRI ArcGIS Server or ArcGIS Online services. These services are included free of charge for all DLAN GIS Premium customers.
During normal operations, when a user has to sign in to multiple accounts, it is a minor nuisance; during an activation, it ticks precious seconds off the clock. This problem is worsened by constant staff movement within an EOC brought on by shift changes, new staff coming in from external partners, and staff roles changing within the incident. Maintaining current accounts, creating new ones, and de-activating accounts on multiple applications can be a challenging task for any information technology personnel, but during the high-stress, high-stakes situation created by an emergency, it can be particularly daunting. DLAN 10.8 makes it much easier to stay on top of these personnel changes with our new user account Federation Services.
Expanding on work we released for Situation Reports and Phonebook earlier this year, DLAN 10.8 brings enhancements to Weather Monitoring, new Assessment Module features, and a brand new Preparedness Planning toolkit for our Ticket Manager Premium Module. The combination of these features makes it easy for operations staff to optimize their time spent planning for various incidents.
The City of Mississauga, Ontario, Canada, will continue to use DisasterLAN (DLAN) as their incident management system after having used the system to manage the 2015 Pan American and Parapan American Games (PPAG). The City has been granted a license to the system as part of a legacy program enacted by DLAN developer, Buffalo Computer Graphics, Inc. (BCG), and its Canadian partner, FutureShield.
The Asset Management system in DLAN 10.5 includes new reporting tools, new mapping tools, and new Status Board Asset Module Subscriptions. Phonebook has been enhanced to allow for any Phonebook module customer to utilize the new Assessment Module tools to track assessments at their facilities; Ticket Manager's user interface has been cleaned up, making it quicker to work with attachments, forms, contacts, and dates; and automated notifications from Communication Center can now utilize text message based notifications in addition to the email based notification that were previously available. These enhancements, along with a number of security and performance improvements, make DLAN 10.5 the best tool on the market for managing logistics during your emergency.
The City of Kingston in Ontario, Canada, has joined the growing number of Canadian cities to choose Buffalo Computer Graphics' (BCG) DisasterLAN (DLAN) to meet their incident management needs.
In this installment of the How-To Series, we guide users through the process of enabling, configuring, and using Ticket Synchronization features.
Buffalo Computer Graphics, Inc. (BCG) recently took part in administering a training session and Emergency Operations Center exercise for Rockland County, New York utilizing our DLAN software. The exercise simulated a hazardous winter storm with realistic situational information updated throughout the day. We created pre-staged developments that were used to specifically test the communication and GIS functional areas of the EOC, resulting in an improvement in overall situational awareness in the County.